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State rules· Hawaii

Diminished value claims in Hawaii

After a repair, a car with an accident on its history sells for less. Here is when Hawaii lets you recover that loss, from whom, and by when.

Last reviewed from statutes, regulations and Department of Insurance publications. Confidence: medium (some points could not be fully confirmed; see the notes below).

Against the at-fault driver

Unclear
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On your own policy

Unclear

Deadline to sue

2 years

Quick answers

Can you claim diminished value in Hawaii?
Hawaii courts have not clearly decided whether you can recover it from the at-fault driver's insurer.
Does your own insurance pay diminished value in Hawaii?
There is no clear Hawaii rule either way, so check your policy wording.
What is the deadline for a diminished value claim in Hawaii?
You generally have 2 years to sue the at-fault driver for damage to your car (HRS s. 657-7). That is the shorter of two possible deadlines in state law. Send your written demand well before then.
How do you file an insurance complaint in Hawaii?
File a free complaint with the Hawaii Department of Commerce and Consumer Affairs, Insurance Division online. It asks the insurer for a written response, but it cannot set the amount you are owed.

Can you claim diminished value in Hawaii?

Short answer: Hawaii courts have not clearly decided whether you can recover it from the at-fault driver's insurer.

No Hawaii appellate decision allowing or rejecting diminished-value recovery for a repaired car was found. A law-firm 50-state survey (Matthiesen, Wickert & Lehrer, updated 3/16/2022) reports no Hawaii decisions on third-party vehicle DV; Hawaii courts have used diminution in value only in condemnation and real-property contexts. First-party DV depends on the policy wording. A third-party claim under general tort damages principles may be possible but is unconfirmed.

Source: No controlling authority found; Matthiesen, Wickert & Lehrer, Diminution of Value in All 50 States (updated 3/16/2022) (secondary)

See which states allow diminished value claims.

Does your own insurance pay diminished value in Hawaii?

Short answer: There is no clear Hawaii rule either way, so check your policy wording.

A claim on your own collision coverage depends on what your policy promises. Read its definition of "loss" and any exclusion for diminution in value before you ask. The Hawaii rule above is the starting point; your policy wording can narrow it.

What to do when Hawaii law is unclear

Unclear does not mean no. It means we found no Hawaii court decision that settles the question. You can still ask the at-fault driver's insurer in writing, with evidence of the lost value, and ask for its reasons in writing if it refuses.

  • Keep the deadline below in view. Talking with the insurer does not usually stop it from running.
  • Base your number on market evidence, not on a formula the insurer picks.
  • If the insurer will not engage, a local attorney can tell you whether Hawaii courts are likely to allow the claim. Many offer a free first call.

How to file a diminished value claim in Hawaii

  1. Finish the repair and get the final invoice showing every part and labor operation.
  2. Document the pre-accident value of your exact trim and mileage.
  3. Collect proof of the loss: a vehicle history report showing the accident, written trade-in offers, or an independent appraisal.
  4. Send a written demand to the at-fault driver's insurer with a specific amount and your evidence.
  5. If they refuse or lowball, you can sue the at-fault driver in small claims court before the deadline.

How to document the value before and after

  • Before: save listings for cars of the same year, trim and mileage from just before the accident, and any records of options, upgrades and maintenance.
  • After: get at least two written trade-in or purchase offers from dealers who see the repaired car and its history report.
  • Keep the repair invoice, photos of the damage and the history report entry; they show what a buyer will see.

Step-by-step help with each part: how to file a diminished value claim.

Will the insurer use the 17c formula in Hawaii?

Many adjusters calculate diminished value by capping it at 10% of the car's value and then applying damage and mileage multipliers. The result is often a few hundred dollars. It is not based on what buyers actually pay, and you do not have to accept it. How the 17c formula works.

Deadline to file a diminished value claim in Hawaii

Short answer: You generally have 2 years to sue the at-fault driver for damage to your car (HRS s. 657-7). That is the shorter of two possible deadlines in state law. Send your written demand well before then.

Property damage claims in Hawaii generally must be filed in court within 2 years of the accident.

Source: HRS s. 657-7 (actions for damage or injury to persons or property: 2 years after accrual). For tort suits arising out of a motor vehicle accident, HRS s. 431:10C-315(b) sets the later of 2 years after the accident or 2 years after the last payment of motor vehicle insurance (PIP) or other listed benefits; it is not limited to injury claims on its face. Use 2 years from the accident as the safe deadline.

How to file an insurance complaint in Hawaii

Short answer: File a free complaint with the Hawaii Department of Commerce and Consumer Affairs, Insurance Division online. It asks the insurer for a written response, but it cannot set the amount you are owed.

If an insurer ignores your claim or will not explain a refusal, the state insurance regulator takes complaints.

Hawaii Department of Commerce and Consumer Affairs, Insurance Division

A complaint is free. The department asks the insurer for a written response and reviews whether state claim rules were followed. It cannot set the amount you are owed.

File a complaint ↗Phone: 1-844-808-3222 (1-844-808-DCCA), 7:45 a.m.-4:30 p.m. HST, Mon-Fri

Points we could not fully confirm

  • We used a copy of HRS ss. 286-2, 431:10C-122, -309 to -312, -315, 431:13-103 and 657-7 current as of January 1, 2025, not the official legislature site.
  • No Hawaii authority we found confirms diminished value, third-party or first-party. We could not obtain Fukida v. Hon/Hawaii Service & Repair (2001), which some sources mention.

General information, not legal advice. For advice on your claim, talk to a licensed attorney in Hawaii.