Diminished value claims in Arizona

Can you claim diminished value in Arizona?

Short answer: Yes, from the at-fault driver's insurer.

Third-party: Oliver v. Henry (Ariz. App. 2011) affirmed that the owner of a repaired Jeep suffered an actual, provable diminished-value loss even though he had not sold or traded it. Farmers Ins. Co. v. R.B.L. Inv. Co. (Ariz. App. 1983) adopted the rule that compensation for a negligently damaged vehicle may include the cost of repair plus proven residual diminution in fair market value. First-party: Johnson v. State Farm (Ariz. App. 1988) held that the insurer's liability under its collision coverage is limited by the policy to the cost of repairing the vehicle less the deductible, with no diminished value.

Source: Oliver v. Henry, 227 Ariz. 514, 260 P.3d 314 (App. 2011); Farmers Ins. Co. of Ariz. v. R.B.L. Inv. Co., 138 Ariz. 562, 675 P.2d 1381 (App. 1983); Johnson v. State Farm Mut. Auto. Ins. Co., 157 Ariz. 1, 754 P.2d 330 (App. 1988)

See which states allow diminished value claims.

Does your own insurance pay diminished value in Arizona?

Short answer: Usually not. The claim is normally against the at-fault driver's insurer.

A claim on your own collision coverage depends on what your policy promises. Read its definition of "loss" and any exclusion for diminution in value before you ask. The Arizona rule above is the starting point; your policy wording can narrow it.

How to file a diminished value claim in Arizona

1. Finish the repair and get the final invoice showing every part and labor operation.
2. Document the pre-accident value of your exact trim and mileage.
3. Collect proof of the loss: a vehicle history report showing the accident, written trade-in offers, or an independent appraisal.
4. Send a written demand to the at-fault driver's insurer with a specific amount and your evidence.
5. If they refuse or lowball, you can sue the at-fault driver in small claims court before the deadline.

How to document the value before and after

• Before: save listings for cars of the same year, trim and mileage from just before the accident, and any records of options, upgrades and maintenance.
• After: get at least two written trade-in or purchase offers from dealers who see the repaired car and its history report.
• Keep the repair invoice, photos of the damage and the history report entry; they show what a buyer will see.

Step-by-step help with each part: how to file a diminished value claim.

Will the insurer use the 17c formula in Arizona?

Many adjusters calculate diminished value by capping it at 10% of the car's value and then applying damage and mileage multipliers. The result is often a few hundred dollars. It is not based on what buyers actually pay, and you do not have to accept it. How the 17c formula works.

Deadline to file a diminished value claim in Arizona

Short answer: You generally have 2 years to sue the at-fault driver for damage to your car (A.R.S. § 12-542(3)). Send your written demand well before then.

Property damage claims in Arizona generally must be filed in court within 2 years of the accident.

Source: A.R.S. § 12-542(3) (trespass for injury done to the property of another: 2 years)

How to file an insurance complaint in Arizona

Short answer: File a free complaint with the Arizona Department of Insurance and Financial Institutions, Consumer Services online. It asks the insurer for a written response, but it cannot set the amount you are owed.

If an insurer ignores your claim or will not explain a refusal, the state insurance regulator takes complaints.