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Fairmark

Accessibility

Accessibility statement

Everyone with a car claim should be able to check their offer. If something on this site gets in your way, tell us and we will help.

Last reviewed November 8, 2026

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA across the site, including the free checks, the kit pages and the downloads. We have not reached that goal everywhere yet. This page explains what we have done and where gaps remain.

What we have done

  • Contrast. Text and controls use colors chosen to meet or exceed the AA contrast ratios.
  • Keyboard. Links, buttons and form fields are built to work with a keyboard alone. A "Skip to content" link is the first item on every page.
  • Visible focus. The item that has keyboard focus gets a thick, high-contrast outline.
  • Labels and errors. Form fields have visible labels. Error messages are written in words, sit next to the field and are announced to screen readers.
  • Structure. Pages use headings, lists and tables in a logical order, so they make sense with a screen reader or when zoomed.
  • Reduced motion. If your device is set to reduce motion, we turn animations and transitions off.
  • Another way to start. If you cannot upload your valuation report, you can type the numbers in by hand instead.

Known limitations

  • Paddle checkout. Payment happens in a checkout window provided by Paddle, our merchant of record. We do not control its design or code.
  • Google search suggestions. The market scan in the total-loss kit shows search suggestions supplied by Google, as Google requires. We cannot change how they are built.
  • PDF downloads. Our PDF files may not be fully tagged for screen readers. Each kit also comes as a Word file, which is usually easier to read with assistive technology.
  • Your insurer's report. Some valuation reports are scanned images. We read them as well as we can, but you may need to check the numbers we show against the original.

This statement is based on our own review of the site. We have not had an independent audit.

Get help or report a problem

Email support@fairmarkvalue.com. Tell us the page, what you were trying to do and, if you like, the browser and assistive technology you use. We read every message.

If you cannot complete a check on the site, email us and tell us where you got stuck. We will help you use the tool. Please do not email your report or policy documents.

Related

See our privacy policy for how we handle anything you send us.