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State rules· Vermont

Total loss laws in Vermont

When a car is totaled in Vermont, whether the insurer owes sales tax and fees, how fast it must pay, and what you can do when the offer is too low.

Last reviewed from statutes, regulations and Department of Insurance publications. Confidence: high.

Total-loss threshold

No fixed percentage
Thresholds by state

Sales tax and fees

Insurer must include it
Sales tax by state

Deadline to sue

3 years
Deadlines by state

Quick answers

When is a car totaled in Vermont?
Vermont sets no percentage threshold for insurer-paid claims (23 V.S.A. § 2001(13)-(14)), so the total-loss decision is generally the insurer's under your policy.
Does insurance pay sales tax on a total loss in Vermont?
Yes. Vermont requires a cash settlement for a total loss on your own policy to include sales tax and transfer fees such as title and registration (Vt. Ins. Reg. I-79-2 (Fair Claims Practices), § 8(B)(1)-(2), Code Vt. R. 21-020-008). The same rule covers a claim against the at-fault driver's insurer.
How long does the insurer have to pay a total loss in Vermont?
Under Vermont rules, payment is due within 10 business days after settlement (Vt. Ins. Reg. I-79-2 §§ 5(A)-(B), 6(A), 6(C), 6(E), 6(G)). A decision is due within 15 business days after proof of loss.
Can you negotiate a total loss offer in Vermont?
Yes. You can reject the offer in writing, ask for the full valuation report and the reason for each deduction, and send your own evidence. The Vermont Department of Financial Regulation, Insurance Division takes complaints about claim handling.
How long do you have to sue over a totaled car in Vermont?
Generally 3 years to sue for damage to your car (12 V.S.A. § 512(5)). Your policy may set a shorter limit for suing your own insurer.
How do you file an insurance complaint in Vermont?
File a free complaint with the Vermont Department of Financial Regulation, Insurance Division online. It asks the insurer for a written response, but it cannot set the amount you are owed.

When is a car totaled in Vermont?

Short answer: Vermont sets no percentage threshold for insurer-paid claims (23 V.S.A. § 2001(13)-(14)), so the total-loss decision is generally the insurer's under your policy.

Vermont law defines a 'totaled motor vehicle' as one an insurance company has declared a total loss; no repair-cost percentage or formula appears in the title statute.

Source: 23 V.S.A. § 2001(13)-(14)

Many online tables mix up title-branding rules with the insurer's own decision. Compare the total loss threshold in every state.

Does insurance pay sales tax on a total loss in Vermont?

Short answer: Yes. Vermont requires a cash settlement for a total loss on your own policy to include sales tax and transfer fees such as title and registration (Vt. Ins. Reg. I-79-2 (Fair Claims Practices), § 8(B)(1)-(2), Code Vt. R. 21-020-008). The same rule covers a claim against the at-fault driver's insurer.

For physical-damage and property-damage-liability total losses, a replacement vehicle must come with all applicable taxes, registration fees and ownership-transfer fees paid; a cash settlement must cover the purchase of a comparable vehicle 'including all applicable taxes, registration fees and other fees incident to transfer of evidence of ownership' (less deductible). No proof-of-purchase condition.

Source: Vt. Ins. Reg. I-79-2 (Fair Claims Practices), § 8(B)(1)-(2), Code Vt. R. 21-020-008

Tax on a replacement car in Vermont

6% motor vehicle purchase and use tax on the greater of purchase price or J.D. Power clean trade-in value, less trade-in. Caps ($2,486) apply only to heavy trucks and some vehicle types. No local add-on.

Source: https://dmv.vermont.gov/tax-title/vehicle-taxation

See the sales tax and fee rule in every state.

How must the insurer value your car in Vermont?

Cash settlement may be no less than the average of (a) the NADA Used Car Guide retail value and (b) a third-party valuation vendor's retail value for a comparable vehicle. The vendor must give primary weight to the local market, defined as a 75-mile radius of the garaging ZIP code, adjust out-of-area comparables to local prices, and use only US vehicles. 'Comparable' means same make and model, similar or better condition, no older; 'available' means for sale or sold within 90 days of loss. Special (non-OEM/non-NADA) equipment is added on top. Reconditioning or tune-up deductions are allowed only if justified by a licensed adjuster's or appraiser's inspection. By the time of the offer the insurer must give the claimant a detailed copy of its calculation, any non-public valuation report, and a written notice that the claimant may dispute the offer with the Vermont Insurance Division's Consumer Services Section. Also: estimate copy on request, no unreasonable travel, and every payment must explain all deductions.

Source: Vt. Ins. Reg. I-79-2 §§ 7(B), 8(A), 8(B)(2)(a)-(g) (amended eff. July 1, 2018)

To check the numbers in your own report, read the CCC valuation report, line by line and how projected sold and typical negotiation deductions work.

How long does the insurer have to pay a total loss in Vermont?

Short answer: Under Vermont rules, payment is due within 10 business days after settlement (Vt. Ins. Reg. I-79-2 §§ 5(A)-(B), 6(A), 6(C), 6(E), 6(G)). A decision is due within 15 business days after proof of loss.

First response10 business days
Accept or deny15 business days after proof of loss
Payment10 business days after settlement

Acknowledge claim notice within 10 business days and reply to claimant questions within 10 business days; advise a first-party claimant of acceptance or denial within 15 business days after proofs of loss (or explain within that time why more is needed); for third-party claims, give notice of needed time within 30 business days of the claim, with updates every 30 business days; mail payment within 10 business days after a settlement is agreed. Unrepresented claimants must get written notice that a limitations period may be expiring: 30 business days before for first-party and 60 business days before for third-party claimants.

Source: Vt. Ins. Reg. I-79-2 §§ 5(A)-(B), 6(A), 6(C), 6(E), 6(G)

Compare claim deadlines in every state.

Can you negotiate a total loss offer in Vermont?

Short answer: Yes. You can reject the offer in writing, ask for the full valuation report and the reason for each deduction, and send your own evidence. The Vermont Department of Financial Regulation, Insurance Division takes complaints about claim handling.

Yes. The insurer's offer must include a notice that you can dispute it through the Vermont Insurance Division's Consumer Services Section, plus its calculation and valuation report. Check the math against the required NADA/vendor average and the 75-mile comparables. Use the policy appraisal clause if there is one. Small claims or civil suit are options; the property-damage limitations period is 3 years. Third-party claimants also get reasonable loss-of-use until a replacement can be obtained (Reg. 79-2 § 9).

  1. Ask the adjuster in writing for the complete valuation report and the list of comparable vehicles.
  2. Check it line by line: negotiation deductions, condition ratings, comparables, tax and fees. How to read the report.
  3. Send a written rebuttal with your evidence and a specific number. How to dispute a total loss valuation.
  4. If you still disagree on a claim under your own policy, consider the appraisal clause.
  5. If the insurer does not follow the rules above, file a complaint with the state.

How long do you have to sue over a totaled car in Vermont?

Short answer: Generally 3 years to sue for damage to your car (12 V.S.A. § 512(5)). Your policy may set a shorter limit for suing your own insurer.

Property damage claims in Vermont generally must be filed within 3 years. Your policy may set a shorter deadline for suing your own insurer; check its "legal action against us" clause.

Source: 12 V.S.A. § 512(5)

How to file an insurance complaint in Vermont

Short answer: File a free complaint with the Vermont Department of Financial Regulation, Insurance Division online. It asks the insurer for a written response, but it cannot set the amount you are owed.

Vermont Department of Financial Regulation, Insurance Division (Insurance Consumer Services)

A complaint is free. The department asks the insurer for a written response and reviews whether state claim rules were followed. It cannot set the amount you are owed.

File a complaint ↗Phone: 1-800-964-1784

Points we could not fully confirm

  • We could not open the Department of Financial Regulation site to confirm the complaint page and 1-800-964-1784; they come from published listings of its pages. Call to confirm before you file.
  • We used Reg. I-79-2 (amended effective July 1, 2018) as published by Cornell's Legal Information Institute; confirm it against the Department's own copy.
  • We used an archived copy (March 2025) of the official Bulletin 164 PDF and have not confirmed its current status.
  • The rule names the 'NADA Used Car Guide' as one half of the required average. We have not checked how insurers apply that reference today.

This page explains general rules. It is not legal advice; for advice on your claim, talk to a licensed attorney in Vermont.